Return & Exchange Policy
We understand that fabrics need to match your expectations.
1. Return Window
Returns are accepted within 7 days of delivery, if the item:
- Is in its original condition (unused, unwashed)
- Includes original tags and packaging
- Has not been cut or altered
2. Not Eligible for Return
- Cut-length fabric (custom cut as per order)
- Discounted or clearance sale items
- Items that are washed, damaged, or altered post-delivery
3. How to Request a Return
- Email us at support@vastravan.shop with:
- Order number
- Reason for return
- Clear photos (if applicable)
- Order number
Upon approval, we will arrange pickup or share a return address.
4. Refund & Exchange
- Refunds are processed to the original payment method or via UPI.
- Exchanges are subject to stock availability.
- Shipping charges are non-refundable unless due to a defect or error.